Rewriting the Rules of Expertise with J. B. Rainsberger

In this episode of Empathy in Tech, Andrea and Ray sit down with J.B. Rainsberger, a software professional who transitioned from a purely technical focus to championing interpersonal skills in the tech world. J.B. shares his evolution from a programmer obsessed with "correct" solutions to a mentor helping others navigate the human challenges of software development. Through stories of personal growth, insights from Buddhism, and reflections on the dangers of dogmatic expertise, J.B. challenges listeners to embrace curiosity, patience, and compassion in their work.

Sponsored by CodeCrafters - discount link

LINKS

• J. B.'s website - jbrains.ca
• J. B.'s LinkedIn
• Contract Testing and Pact
• Geoffrey Moore - Crossing The Chasm book, video
• Robert B Miller - The new strategic selling
• Chip Heath & Dan Heath - Switch: How to change when change is hard
• Chip Heath & Dan Heath - Made to Stick: Why Some Ideas Survive and Others Die
• Gerald Weinberg - Secrets of consulting

HOSTS

• Andrea Goulet LinkedIn | andreagoulet.com
• Ray Myers LinkedIn | Craft vs Cruft on YouTube

ABOUT EMPATHY IN TECH

Empathy in Tech is on a mission to accelerate the responsible adoption of empathy in the tech industry by:

• Closing the empathy skills gap by treating empathy as a technical skill.
• Teaching technical empathy through accessible, affordable, actionable training.
• Building community and breaking down harmful stereotypes and tropes.
• Promoting technical empathy for ethics, equity, and social justice.

Learn more at empathyintech.com