Most coders wish they were refactoring their code more than they are. So why don't they, and how can we help them to do it more? The answer lies in compassion!

Learn specific and immediately actionable techniques for communicating highly technical information in plain language. Instead of “dumbing things down,” you’ll learn frameworks that will help you tailor your message for different audiences while still conveying concepts accurately.

Every so often, we want to check in and see how this community is working for you. What’s going well? What could be better? What do you need? What ideas do you have? In this Town Hall, Empathy In Tech co-founder Casey Watts will facilitate a structured discussion to get your feedback on how we can build a thriving and inclusive community of empathic technologists.

In this presentation, Andrea Goulet will take you on a journey into the past to uncover the reasons these categorizations formed in the first place. You’ll learn specific problems along with specific solutions. By understanding how the technical/non-technical chasm formed, you’ll learn how to start building a bridge toward the future.

Embed empathy in your codebase, company, and culture with Empathy-Driven Development (EmDD), an actionable and relevant framework for anyone who works in tech.

Everyone has a Superpower. Nyota will introduce you to her methodology, The Resiliency Stack, and introduce 6 strategies to use personal resiliency to optimize performance in your personal and professional life.

In an interactive session, Caren Young from the Professional Adult will discuss how to manage with empathy across all of your connections. After a short lecture, we will then engage with a panel of managers and leaders to discuss how they lead with empathy and what you can do starting today to make connections that last.

Once you’ve made the difficult decision to change your job, the process of preparing for this transition can be daunting. How can individuals protect their mental health, professional connections, and financial stability while navigating a career change?

This panel will feature career coaches and career changers to share their experiences and insights into the most important factors in a successful career change.

Everyone contributes to culture. Your actions have a substantial effect on the culture of your organization whether you realize it or not. In this talk you will learn 20 immediately implementable techniques to improve the culture at your company. You will also get to discuss these in breakout rooms with peers.

Many people who work in tech are considering whether they should change jobs or not. It can be a very hard decision. Casey Watts, author of Debugging your Brain and founder of Happy and Effective, will help you navigate the pros and cons of staying vs leaving a company.

The empathetic UX researcher must make a number of decisions in order to choose the methodologies that are right for their project. In this workshop, I will present four different methodologies, highlighting where and when they can shine.

POSTPONED: New Date TBD

“That’s the way we do things here” isn’t an inherently good or bad phrase — but the social rules underlying it might support or thwart your goals. In this interactive workshop, you’ll learn to better navigate the plethora of social norms you encounter every day by understanding the psychology behind “social norms” and “norm regulation.”

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Each month, Andrea Goulet hosts a community conversation around a topic at the intersection of empathy and technology. These are casual conversations for technologists of all kinds to come together and learn from each other. This month’s prompt is “What makes empathy a technical skill?”

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Every so often, we want to check in and see how this community is working for you. What’s going well? What could be better? What do you need? What ideas do you have? In this community conversation, Empathy In Tech co-founder Casey Watts will facilitate a structured discussion to get your feedback on how we can build a thriving and inclusive community of empathic technologists.

Register on Eventbrite

Self-care is more than just chocolate and Netflix. It’s a skill that you can build and use to fight burnout and overwhelm. In this workshop we will remove ambiguity and practice concrete concepts that you can apply in your daily life. What would you be able to do if you were taking better care of yourself?  What would be possible if you were more empathetic to yourself?

Let’s set up a self-care system that works for you and prevents burnout and overwhelm.  What if you could stay in a continuously recharged state?

In this workshop, we will cover what self-care is to you and how to practice it in your daily life (and why that’s awesome for you).

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You know that feeling when someone really gets you? A coworker quickly understands your idea, a friend relates to what you are going through, or a family member takes the time to listen. Teams that value communication and take the time to really understand each other are consistently happier and more effective.

With the approach in this workshop, mutual understanding can happen much more often! Beyond just “active listening,” this workshop covers a framework for how to help people feel understood: four levels of listening, and three levels of explicit validation. You can use this framework to support others or to ask for support yourself.

With this goal of truly supporting others, you can avoid common pitfalls: accidentally misunderstanding them, jumping to solutions, talking about yourself, not being able to focus on their story. You will not only try to understand them in your own head but also help them to feel understood. This framework helps you focus on conveying your understanding.

You have code you don't want to change because it will likely cause bugs, but the business requires the code to evolve. Refactoring is a common solution, but it can itself introduce bugs.

Marian Willeke, COO of Deep Roots, will present empathy-based techniques (Arlo Belshee's risk tagging and Naming as a Process) that make refactoring successful, and will facilitate how managers can tell the impact of those techniques.